Lying Down with Big Dogs: JPMorgan Chase
Five New Year’s Resolutions for the Conscious Collector
How the Working Poor Became Big Business and Tempted the Collection Industry
Ethics: The Missing Ingredient in the Collection Industry Business Model
JPMorgan Chase Drops Pursuit of Millions (Billions?) in Credit Card Debt – For Now
Debt Collecting: Morally Neutral, Or Morally Bankrupt?
A Love Letter from Your Student Loan Bill Collector
In Defense of Anonymity
The Bill Collector as Good Guy
A Movement is Growing in the ARM Industry, and its Seeds are Discontent - Part II
A Movement is Growing in the ARM Industry, and its Seeds are Discontent
Follow Directions Or Be Fired! A Debt Professional's Dilemma