CR Software, Inc. (CRS), the leading collections solutions provider for collection agencies and corporate debt recovery departments, announces today a major upgrade to its CRS Customer Portal.
The Customer Portal provides customers with a resource to keep them abreast of the latest developments at CR Software and is a free tool available to ALL CRS customers. It is informative, beneficial and simple to use. Here are just some of the features offered:
- New Software Release Updates
- Integrated Vendor News
- New Software Module Announcements
- Upcoming Events
- ALL user Documentation
- Ability to submit Programming Requests
- Ability to submit Enhancement Requests
- Ability to submit Support Requests
- Listing of all open and closed Support Cases, including the ability to search for specific cases
- Ever growing FAQ library
- Up to date ?issues? listing along with solutions
?The CRS Customer Portal is a useful tool for our customers,? explains Edz Sturans, President of CR Software. ?It serves as another means of communication between CR Software and our clients. It allows for off-hours communication with Support and programming staff. It is a user friendly, comprehensive repository of information to help our clients use self help and self training methods to improve their business.?