When Howard Memorial CFO Chris Kuhlmann saw how long it took for his hospital to process customer accounts – an average of 77.8 days – he crunched the numbers and figured that there was significant room for improvement.  His new goal?  To get that number down to 49 days.

“That is not unreasonable,” Kuhlmann explained to the Nashville News. “Fifty days is right where a hospital our size should be.”

Kuhlmann says that it’s Medicare that causing the bog-down.  “Twenty-two percent of our accounts receivable is 180 days or more,” he said.

Kuhlmann is currently working with a new business manager to tighten the numbers by the start of the next fiscal year on October 1.


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