BANNOCKBURN, Ill. — APAC Customer Services Inc. (NASDAQ: APAC), a leader in global outsourced services and solutions, today announced that current board member Kevin T. Keleghan will succeed Michael P. Marrow as President and Chief Executive Officer, effective September 13, 2010. Keleghan will continue to serve on APAC’s board of directors.

"Personally, and on behalf of the Board of Directors, we want to thank Mike for his excellent service and performance at APAC. We wish him all the best in his future endeavors," said Theodore G. Schwartz, APAC’s Chairman and Founder. "We feel that now is the right time to bring on new leadership with broad-based experience and strong strategic capabilities. We are pleased to announce Kevin as APAC’s new President and CEO. He has consistently distinguished himself as an APAC board member during the past year and brings with him a long-standing history of strategically building businesses. He is ideally suited to lead APAC into the future.

"We would also like to take this opportunity to thank Art DiBari, Senior Vice President and Chief Operating Officer for the outstanding job he has done during this interim period," Schwartz said. "Art is a key member of our executive team that is responsible for the company’s stellar performance the past three years. He is returning to his role of leading our operations as our chief operating officer. We are confident that under our new leadership, APAC will continue to execute on our growth strategy."

Mr. Keleghan, 53, has more than 25 years of experience in financial and business services, call center management, and outsourcing, along with a strong track record of operational leadership and growth. Keleghan has spearheaded both strategic and tactical growth initiatives in previous leadership roles, including during his former role as CEO of Axiant, LLC, a leading provider of financial services and recovery management solutions for issuers and investors in debt products. Previously, Keleghan was President and Chief Executive Officer of Outsourcing Solutions, Inc. (OSI) one of the largest providers of outsourced services in the accounts receivable management industry from 2002 to 2008. During his tenure, Keleghan grew and improved the profitability of OSI and eventually completed a successful sale of the Company to a major competitor, resulting in a significant return for shareholders. Prior to joining OSI, he was President of Credit & Financial Services at Sears and held senior executive positions at GE Capital, AT&T Universal Card and American Express. Keleghan earned a Bachelor of Science in business and economics from the State University of New York, Plattsburgh as well as attended Hofstra University Frank G. Zarb School of Business.

"I am excited about the growth opportunities for APAC Customer Services," said Mr. Keleghan. "Management has done a great job positioning the company for long-term profitable growth and I’m confident we will continue to build on our solid foundation and create meaningful value for shareholders."

About APAC Customer Services, Inc.
APAC Customer Services, Inc. (NASDAQ: APAC) is a leading provider of customer care services and solutions to market leaders in healthcare, business services, communications, media & publishing, travel & entertainment and financial services industries. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. For more information, call 1-800-OUTSOURCE. APAC’s comprehensive web site is http://www.apaccustomerservices.com.

 

 


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