LMM Management, LLC. a leading provider of call center services for consumers with delinquent accounts, is pleased to announce the appointment of Danny Czyrny as the Chief Operations Officer and Executive Vice President and the firm. In this role, Danny is challenged with taking a successful agency and growing it to the next level.
Mr. Czyrny is a professional, seasoned executive who possesses a wealth of expertise in building successful call centers with a focus on Integrity and Compliance. He has re-located to the Philadelphia area after spending the last eight years leading a national, third-party consumer collection agency.
Belinda Hall, Vice-President of Collections, commented: “I am delighted that Danny Czyrny is taking the helm of leadership at LMM. With the model we perfected over the years, I am personally looking forward to expansion and opportunities involved with bringing him in. With the recent increase in customer focus and on-boarding of new clients, Danny’s experience in driving growth Nationwide will be invaluable.”
Mr. Czyrny explained his move to LMM Management: “I am passionate about delivering a great customer experience across all channels and am always looking for new ways to solve complex business issues in innovative ways. LMM Management has presented me with an amazing opportunity and I am looking forward to working closely with the LMM family of customers, partners and employees to accelerate the performance of the business.”
Mr. Czyrny’s previous roles include; Executive Vice President for Niagara Credit Solutions, Vice President of Sales and Marketing for Creditors Interchange, Inc. and Gestault Manager for Great Lakes Collection Bureau, Inc.
LMM Management, LLC is a leading provider of call center services for consumers with delinquent accounts. LMM has developed the P.I.T.C.H. program of collections and deploys these best-practices on all managed portfolios, creating good customer experiences while driving industry high returns. In addition to its call center services, relationships with multiple law firms that litigate in NJ and PA allow LMM to have close supervision of its managed legal portfolios.