Your agency is required to show Payment Card Industry Data Security Standard (PCI-DSS) compliance, meaning it follows certain standards when handling cardholder information for major debit, credit, prepaid and ATM cards, and much more. In recent months, companies such as Constar Financial Services and Ontario Systems have announced their successful compliance with PCI DSS, and they have urged other debt collection companies to do the same.

PCI-DSS compliance assures your clients that you provide consistent quality performance within federal and state regulations, CPFB understanding and client standards. But while compliance is mandatory, it’s not always as easy as it seems.

To start, having a list of requirements and checklists ensures that you’re able to keep on top of certification and save money in the long-run. If your agency handles consumer credit card information of any kind, you need insideARM’s Compliance Guide: Payment Card Industry Data Security Standard (PCI DSS). We explain the flurry of acronyms, common mistakes and how to avoid them, and how to comply.

As an added bonus, you’ll get our brand new report, Statute of Limitations for Debt Collection: A State-by-State Guide. We break down how all 50 states view oral, written, promissory and open-ended account debt. Also, learn how each state handles credit card debt; it’s not as cut and dry as you’d think!

Also, whether you are a technology/service provider, a collection agency or a debt buyer, it’s always a challenge to get new employees — especially those who won’t be going through a thorough collection training program — up to speed on the world and terminology of debt collection. Our ARM Industry Primer will give industry new-comers a basic background in the key structure, terms, and concepts of the industry.

You’ll Learn:

  • Where does debt come from?
  • Who are the major players in the cycle and how do they interact?
  • What role does the collection industry play in the Economy
  • And much more!

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