BPO-ARM Firm Veldos Announces Business and Office Acquisitions

Veldos, a leading business process management provider, announced recently the completion of three important acquisitions which will grow its market position significantly and diversify the business verticals it serves. The announcement were made on the eve of the 17th Annual DBA Conference at the Aria Hotel in Las Vegas. Veldos was a sponsor of the conference.

Veldos has acquired NCO’s Operation Centers in New Jersey and Hawaii, NCO’s Healthcare Information Management unit in the Philippines, and Asset Management Professionals, an accounts receivable management company in Georgia. Integration is moving forward and the senior management from those businesses will continue to lead their units.

These acquisitions are the first major steps since Veldos was formed in a spin off from Accenture in 2012 after the acquisition of ARM firm Zenta.

“We are very excited about these acquisitions, which allow us to quickly expand our analytical capabilities, enhance our management talent and improve our technology platform,” said Veldos CEO Dave DeLellis. “The Veldos model is designed to apply innovation, through analytics, technology and customer-centricity, to industries that are going through major transformations. Financial Services and Healthcare are perfect examples of industries in transition.”  DeLellis was formerly an executive at JP Morgan Chase and GE.

“We are always raising the performance bar, working to improve our skills and collaborating for maximum range of ideas and unified execution,” said Steve Kietz, Vice Chairman of Veldos. “This is a winning formula. We think of ourselves as brand builders by providing extraordinary service at every touch point.” Kietz previously served in a variety of senior roles at Citi and JP Morgan Chase.

Based in Wayne, Pennsylvania, Veldos provides business process management solutions in receivables management, customer care and health care revenue cycle management. Its leadership team has deep experience on both the client side and services side at some of the highest-profile companies in the world. For more information, please visit http://www.veldos.com.