Glacial Star Group Announces Partnerships and Collection Engine Launch

Glacial Star Group announced today that it has spun-off a new company called ICEware Corp and launched ICEware (Integrated Collection Engine), a ready to go, partner-integrated, collection engine.

ICEware Corp has chosen to partner with the industry’s best and deliver a fully integrated collection management engine. The ICEware system brings together Global Connect’s strategic voice broadcasting system, PCI Group’s mailing solutions, ITS (Internet Transaction Solutions) and Regal Technologies’ e-commerce systems, and MasterFiles into one integrated package. Once ICEware is installed and configured information can be seamlessly sent and received between ICEware, its partners, and credit reporting agencies.

ICEware was developed with a single philosophy: collection companies need to be collection companies not IT developers. Today’s multi-divisional collection agencies are over burdened with IT teams that cost hundreds of thousands of dollars per year. Collection agents, on the other hand, are over-burdened managing debtor information across multiple systems. Companies lose hundreds of dollars an hour while collectors navigate debtor information in one system, e-commerce in another system, and letter and credit report requests in yet another. ICEware makes all of this a thing of the past. ICEware lets collection agencies to do what they do best, collect.

Glacial Star Group’s CEO, Daria Campisi commented, “What we are seeing is agencies losing money due to the fact that their systems are inefficient due of poor system design, disparate systems, and companies still using paper processes to document and maintain private personal data. As part of the development processes, we contacted collectors, collection managers, and debt sellers from around the country; the results were shocking. Most of those surveyed stated that they had to go through at least two screens and sometimes different products to see a debtor and update information. This is not only time consuming but leads to systems that contain inconsistent relational data.”

ICEware differentiates itself by not only having the capability to send information to a partner but receive and integrate that information directly into the ICEware system. ICEware can create and send a dialer campaign to Global Connect receive campaign statistics and upload them into the system; it can create a letter Campaign, send it to PCI and get NCOA updates; and you can export files to MasterFiles and receive new phone numbers and addresses that can be instantly uploaded to the ICEware engine. Lastly, ICEware can use ITS and Regal technologies to send payment information seamlessly and securely.

Not only does ICEware work out of the box with the vendors listed above but through simple HTML code, ICEware can work with any system that can receive data, repurpose it, and send it back. ICEware enables “anytime, anywhere” access to integrated information.