Executive Changes: Ontario Systems Announces Promotions

Ontario Systems, a leading provider of accounts receivable and revenue cycle management software solutions and services, has announced the promotions of Melissa Norcross and Michael Wolfe. The promotions are effective immediately and part of an organizational realignment to strengthen the newly formed Executive Leadership Team (ELT).

“We have an exciting and bold vision for the future,” said Ron Fauquher, who was appointed CEO in November. “I am pleased to announce these promotions and I am confident the changes to the ELT will better position Ontario Systems for growth as we head into 2013.”

Melissa Norcross has been promoted to Vice President, Strategy and Business Development. She is now responsible for corporate strategy, creation of new business opportunities, process improvement activities, and product direction for all products other than Collect Savvy. Norcross previously served as Ontario Systems’ Senior Director of Strategy and Business Development. Prior to joining Ontario Systems, she served as a leader at the strategy consulting firms Integral and McKinsey & Co., where she specialized in strategy and product development. Norcross earned a Chemical Engineering degree from MIT and an MBA from Harvard. Connect with Melissa on LinkedIn.

Michael Wolfe, who was recently promoted to Vice President and Chief Technology Officer, has expanded his role and assumes responsibility for all product development, engineering, technology infrastructure, and information technology efforts. Wolfe has deep domain expertise in database design and administration, networking, application design, architecture, disaster recovery, and process engineering. With 10 years of experience at Ontario Systems and 18 years in software and technology, his technical education includes electrical engineering work at Rose-Hulman University and a degree from Ball State University in computer science. Connect with him on LinkedIn and follow him on twitter at wolfems.

“I am both honored and excited about the opportunity to serve as Ontario Systems’ first CTO,” said Wolfe. “The focus on combining our strong business strategy with our deep technology background means amazing things for our customers. From the strong and loyal devotion to our core flagship products, to the passion around our new and emerging ones, this move allows us to focus on delivering the best possible technology to each and every customer in the form of game changing, bottom-line results.”

Ontario Systems, LLC builds software to recover consumer and business payments in highly regulated industries. Serving innovative leaders who understand technology provides a competitive advantage, Ontario Systems’ market-leading solutions offer the broadest set of integrated products to facilitate tens of millions of contacts daily in a safe, secure, compliant manner. Founded in 1980 and headquartered in Muncie, Ind., Ontario Systems can be found online at www.ontariosystems.com.