Keane's Patcom Revenue Cycle Management Solution Now Available on IBM Platform

Keane, Inc. announced today that its Healthcare Solutions Division (HSD) has expanded the reach of its widely-installed Patcom Revenue Cycle Management (RCM) solution by making it available on an additional hardware platform. Patcom, Keane’s award-winning UNIX/AIX-based patient management solution, can now be deployed using IBM System i (AS/400) technology. This multiple platform offering is expected to further increase Keane’s presence in the RCM market, as it affords healthcare organizations more flexibility in choosing the technology that best suits their business needs.

"Bringing Patcom to System i is part of our strategic plan to gain access to a new segment of the marketplace, strengthen our overall product offering, and ultimately, deliver our world-class Patcom RCM suite to a wider audience," said Raymond Paris, senior vice president Healthcare Solutions Division. "This is an exciting development for Keane and our clients; and another example of our ongoing commitment to the growth of the Patcom suite of applications."

The migration will allow organizations using Patcom to leverage the full capabilities of IBM’s System i, including high network availability and reduced downtime, which is vital to maximizing operational efficiencies. Organizations can also benefit from the ability to support multiple operating platforms on the same hardware, providing significant operational improvements related to sharing storage, backup and disaster recovery methodologies.

"While there has long been a demand to offer Patcom to the AS/400 market, only recently has IBM enabled such a move by enhancing the platform with newer technological advances that support the AIX operating system," said Alan Gottlieb, vice president of technology, Keane Healthcare Solutions Division. "Keane has tapped into the strength of the new System i with the successful migration of our RCM offering, opening the door for future products and services that were historically available only within a UNIX framework."

Patcom is an industry-leading revenue cycle management solution and the flagship product of Keane HSD. Patcom helps hospitals of all sizes increase revenue and cash flow, decrease days outstanding for accounts receivables, and improve revenue cycle management. Leveraging Web technology, Patcom enhances the revenue cycle process with advanced functionality including online scheduling, insurance eligibility, and medical necessity checking. Patcom guides the revenue cycle process from the scheduling of the patient appointment through the receipt of payment. The system’s workflow engine manages each account’s life cycle from start to finish, streamlining operations and accelerating the collection process. Patcom may be installed as a stand alone, best of breed application or as part of Keane’s healthcare information systems.