ER Solutions, Inc. Joins Tech Lock Certified Program

Chicago – Tech Lock, Inc. announces the joining of ER Solutions, Inc. to its Tech Lock Certified™ program. Tech Lock Certified™ is a holistic compliance assessment designed to provide agencies cost savings by combining multiple regulatory and industry standard control objectives into a single audit that provides their clients with a true data security compliance validation.  A Tech Lock Certified™ assessment is based on a pre-determined set of controls to validate a company’s compliance.

ER Solutions, Inc. has joined forces with Tech Lock, Inc., who will help pave the way through today’s myriad jungle of data security and compliance regulations and requirements.   The focus these days is on consumer privacy and the protection of sensitive consumer data.  A number of standards pertain to ERS that were developed by various security control organizations such as the Statement on Auditing Standards (SAS), Statement of Standards for Attestation Engagements (SSAE), International Organization for Standardization (ISO), Payment Card Industry Data Security Standard (PCI DSS), and others.

Because credit card transactions represent a large percentage of ERS payments from consumers it became important that the company take the steps necessary to be sure that card holder information, as per the compliance requirements of the PCI standard, is properly protected and stored.  According to Tom Mitchell (ER Solutions Information Security Officer), “the number of these various standards that we need to comply with, plus the sheer complexity of the standards themselves, caused us to look outside for assistance.”  As an example, to achieve PCI DSS compliance, organizations are evaluated on over 230 technical, process and procedural controls.

In addition to a broad client base, Tech Lock has provided a number of prominent ARM suppliers with a range of IT related services such as implementing a secure, scalable and recoverable systems infrastructure to meet the various regulatory and industry standard security requirements.

Agencies are under a constant barrage of requirements related to data security and protection of consumer information.  In many cases agencies spend more time catering to security and audit requirements rather than operational objectives and results.  Tech Lock Certified™ was developed by IT and information security experts who have worked at collection agencies to allows agencies to recognize a significant return on their security audit investment by providing them with a tool to assist with the continual flow of client and creditor data security requirements asking companies like ER Solutions to show proof of compliance with multiple standards or laws such as PCI DSS, HIPAA/HITECH, GLBA, ISO 27002, Massachusetts 201 CMR 17.00: Standards for the Protection of Personal Information of Residents of the Commonwealth, and Nevada’s Personal Information Law NRS 603a.

About ER Solutions, Inc.
ER Solutions employs more than 2,000 professionals in six call centers providing ARM & CRM services.  The ERS team is well tenured with years of experience developing the skills that drive performance.  Among the ERS advantages is extraordinary operation knowledge, national systems redundancy, and leading edge data base tools which help deliver consistent competitive performance.  According to Thomas Mitchell, ERS Information Security Officer, “by initiating the Tech Lock Certified program, we are taking our next step in enhancing and improving our information security program.  We have made significant investments in the technologies required to protect consumer data and regard this as one of our top organizational responsibilities.”

About Tech Lock, Inc.
Tech Lock, Inc. is focused on serving the ARM industry, including credit grantors, collection agencies, debt buyers, service organizations, healthcare providers and more. Tech Lock’s IT professionals all possess Fortune 100 and ARM industry experience. This makes Tech Lock uniquely skilled in serving the ARM industry as it relates to information technology, data security, and regulatory compliance. For more information, please visit www.techlockinc.com.