Executive Change: Chris Clausen to I.C. System

I.C. System is pleased to announce that Chris Clausen has joined the company as Vice President of Financial Services.  Mr. Clausen is responsible for the overall strategies, new business development, and operations of the Financial Services Division.

“Chris has a wealth of knowledge and experience to directly benefit I.C. System’s many financial services clients, which include the majority of the nation’s top 10 credit card issuers,” said Ken Rapp, I.C. System’s President and CEO.  “His primary responsibility is to find new, innovative ways to help our clients better manage their receivables.”

Mr. Clausen possesses more than 10 years of experience in the financial industry.  Most recently, he was a Senior Manager at Fair Isaac Corporation with full responsibility for a new credit-risk scoring product.  Additionally, Mr. Clausen served as one of the company’s knowledge experts concerning the credit card industry.  He worked with the majority of the top 10 credit card lenders on strategies and solutions for organically growing their card portfolios while maintaining acceptable levels of risk.  Mr. Clausen also worked with top lenders in the auto, mortgage, and student loan industries on similar solutions.

Prior to Fair Isaac, Mr. Clausen was employed by LexisNexis, where he was responsible for overseeing new product development and managing the call center servicing Fortune 500 financial services clients.  He has also worked in banking operations for a few others lenders including Norwest Bank (now Wells Fargo).    

“I am very excited about joining I.C. System,” said Clausen. “The company is a proven leader in the financial services industry and is well positioned for additional organic growth as well as continued market leadership.  The financial services industry has been steadily evolving and this is very apparent within the receivables management segment.  The receivables management industry is leveraging sophisticated analytics as well as using comprehensive debtor search and contact tools to increase efficiency and drive bottom-line performance.  As lenders become more sophisticated and diverse in managing their receivable portfolios, it is important that service providers evolve in parallel to ensure each lender’s needs may be met.  I.C. System leverages analytics, data, contact tools, and proven proprietary strategies in combination with experienced operations and collections teams to be the best, most trusted receivables management service provider in the industry.”