What Makes the TCPA So Popular? Ambiguity

http://www.insidearm.com/news/00009680-what-makes-the-tcpa-so-popular-ambiguity/

TCPA suits against collection agencies continue to be a growing concern. In August of 2014, TCPA suits are up a whopping 33.6 percent from 2013 numbers.

What might be behind this increase?

For one thing, consumers are moving, en masse, to mobile providers over landlines. A Pew report from 2013 states that 91 percent of adults have a cell phone of some kind. This presents a challenge to those in the debt industry, because of the byzantine rules in place for how debt collectors can contact consumers via cell, making it even harder for right-party contacts.

The safest way to contact a mobile number is by manually dialing it (i.e., not using an autodialer). This, of course, leads to fewer contacts.

Read the rest of this post on the Array Services Group blog.