Noble Systems Releases Noble TouchStar 6.0

Atlanta, GA -  Noble Systems Corporation, a global leader in innovative contact center technology solutions, today announced the release of Noble TouchStar 6.0, a comprehensive upgrade for the product’s core architecture and feature set.

"Noble TouchStar 6.0 offers substantial improvements by adding flexibility and enhancing data management and reporting functions," says James K. Noble, President and CEO of Noble Systems. "The upgrade also demonstrates our ongoing commitment to the Noble TouchStar platform and the businesses that rely on it. We look forward to continuing innovation and support for the Noble TouchStar community."

Noble TouchStar 6.0 includes new load-balancing multi-threaded software architecture and leverages Dialogic’s NMS carrier class hardware while remaining backwards compatible for customers who do not support it. In addition to these enhancements, Noble TouchStar 6.0 provides advanced automation of daily reporting, system activity logging and data management in a centralized user interface.

Noble Systems acquired TouchStar’s assets and intellectual property in 2009 to improve Noble’s small and medium business offerings, complement its large enterprise offer and provide TouchStar users a way forward with the resources of an experienced contact center technology partner. With the transaction, Noble Systems introduced hundreds of TouchStar customers to the Noble Solution suite featuring workforce management, desktop unification and unified contact technology along with dedicated services and support.

About Noble Systems
Noble Systems Corporation (NSC) is a global provider of contact center technology solutions, delivering systems since 1989. Every day, millions of contacts are made by agents at 4,000+ installations worldwide using the Noble® platforms for inbound/outbound/blended communications. The scalable, integrated Noble Solution includes ACD and predictive dialing; unified contact processing for voice, email, and web; and integrated IVR, digital recording, messaging, quality control/monitoring systems, scripting, and real-time reporting and management tools. Noble Systems (Atlanta, GA) pioneered an open, scalable, fully-distributed platform. For more information on this item or the company, contact Lee Allum at 1.888.866.2538 x538 or visit www.noblesys.com.