Ontario Systems? Ryan Childers Selected as Co-Chair for TSIA Champions Professional Services Program

Muncie, Ind. – Ontario Systems, LLC, a leading provider of accounts receivable and revenue-cycle recovery solutions for the collection and health care industries, announces Ryan Childers, Senior Manager of Professional Services, has been selected as co-chair of the Professional Services Champions program for the Technology Services Industry Association (TSIA), the technology services industry’s largest and most vibrant association. The Champions program consists of hand-picked TSIA members that convene every other month to discuss industry issues, best practices and the latest TSIA research. The Professional Services Champions program will focus on increasing interactivity and collaboration within the industry.

“We’re incredibly proud of our Champions program. Because of the high caliber of the program’s participants, we knew that our co-chairs had to be engaging, informed and dynamic members,” said Shawn Santos, Director of Programs & Community, TSIA. “We’re excited to see what the Professional Services Champions program will accomplish under the leadership of the co-chairs.”

For over three decades, TSIA has served the needs of professionals across the full spectrum of technology services disciplines. The Champions program consists of one or more representatives from each member company. Champions meet six times a year to discuss TSIA content and industry best practices. The four co-chairs are responsible for guiding the Champions program and serving as the voice of the Champions. In addition to Childers, co-chairs include: Mike Uveges, Mentor Graphics; Bob Westercamp, Teradata and Rob Spreadbury, NCR. Childers has served as Ontario Systems’ Champion since 2007.

“To be chosen as a Professional Services Champions co-chair is a great opportunity and honor. I am very excited to bring new ideas from Ontario Systems about the professional services space and act as a representative for the Champions and TSIA,” said Childers.

As a senior manager in professional services, Childers is responsible for the overall execution of service strategy and development of strategic relationships to drive client success. Since joining Ontario Systems in 2004, he has been a critical leader in the development and evolution of the professional services organization. Childers’ accomplishments include leading the development of Launch Savvy – Ontario Systems’ implementation methodology – and creating the professional services balanced scorecard and reporting metrics.

This announcement follows on the heels of Ontario System being selected by TSIA to present its Balance Scorecard (BSC) Management System at the Technology Services World (TSW) conference on October 18-20 in Las Vegas, Nevada. Ontario Systems will demonstrate how it has utilized the Balanced Scorecard to implement its mission and vision and achieve tremendous results for its organization and clients.

For additional information on TSIA, visit www.tsia.com. For more information regarding Ontario Systems’ Professional Services, visit www.ontariosystems.com/index.php/ar_management/professional-services.

About Ontario Systems
Founded in 1980, Ontario Systems, LLC, is a leading provider of revenue cycle and collection management solutions for the health care and accounts receivable management industries. The company’s customers are among the nation’s top 100 hospitals and health centers. More than 55,000 representatives in more than 500 locations – including nine of the top 10 U.S. collections firms – use Ontario Systems software and services. More information, call 800-283-3227 or visit www.ontariosystems.com.

About TSIA
The Technology Services Industry Association (TSIA) is the leading association for the technology services and support industry. Our ranks include thousands of services executives, managers, and professionals from around the globe. These leaders represent the world’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT and telecom, consumer technologies and carriers, healthcare and healthcare IT, and industrial automation.  www.tsia.com.