Solving the Foti Phone Message Conundrum

Published on:
25 July 2011 at 05:03 a.m. ET

Written by: John Rossman – Member – Rossman Attorney Group, PLLC

http://www.insidearm.com/news/00009978-solving-the-foti-phone-message-conundrum/

In the latest episode of ARM industry blog and podcast The Debt Collection Drill, Moss & Barnett attorneys John Rossman and Mike Poncin discuss solutions for collection agencies leaving phone messages including the commonly used “there will be a five second pause” workaround message, issues with alleged third party disclosures, possible messaging premised on the FDCPA skiptracing provisions and new developments regarding bona fide error and the eavesdropping/consent defenses.

Listen to the entire podcast below:

DebtCollectionDrill-episode7