FMS and DialConnection Mark Two Years of Shared Success

DialConnection, LLC, an international leader in providing contact center solutions, working together with Financial Management Systems (FMS), which provides best-in-class revenue enhancement services to both government and private sector clients, marked two successful years of shared success.

“After an extensive search process, only one company came in with the right product andstressed the concept of shared success,” said Maureen Peterson, Executive VP and Chief Operating Officer of FMS. “We knew being big did not mean best. DialConnection was one of the major components of our technology infrastructure and it has definitely proven itself based on our market-leading performance across all lines of business. As a government contractor security and compliance are paramount to our business, DialConnection has met all of the requirements placed on them by us as well as our clients. They have become an extension of our IT staff and are a valued partner in all our business ventures.”

“DialIntelligence was great fit out of the box for FMS, but what made this a success for everyone was both parties buying into Shared-Success, the concept is simple, the execution can be difficult,” said David Sargent, Executive Vice President of DialConnection. “These ideas helped DialConnection to continue to add features and functionality to our core product, and in turn our entire customer base. DialConnection is honored to have FMS as a strategic partner.”

DialConnection is an international leading provider of contact solutions offering both a premise and cloud based solution for the collections, financial services, government, healthcare, investment banking, telemarketing and utilities industry since 2000. For more information about DialConnection, contact David Sargent at 856.753.6620 ext 8002 or visit www.dialconnection.com.

FMS is a major provider of solutions in the government and private sector education marketplace. It provides debt collection, account servicing, default management, and payment integrity solutions through individually focused strategic businesses. For more information, please visit www.fmsdc.com.