Executive Change: iQor Names Joel Dehlin Chief Technology Officer

iQor, a global business process outsourcing company, today announced that IT veteran Joel Dehlin has joined the company as its Chief Technology Officer. Dehlin will have enterprise-wide responsibility for managing the company’s Technology operations, as well as the ongoing development and deployment of iQor’s award-winning technology suite, teQ21sm.

With 29 years of experience, Dehlin has a broad-ranging background in infrastructure management, application development, and business process re-engineering. He led a dramatic transformation in the technology used by 15 million members of the Church of Jesus Christ of Latter-day Saints. Prior to that, he held multiple leadership roles in the highly innovative mobile technologies team at Microsoft. He has 15 patents to his name.

“Joel is a world-class technologist, and a great addition to our senior team,” said Vikas Kapoor, President and CEO of iQor. “We have heard from many people about the tremendous impact Joel has had in the organizations of which he has been part, and we are confident he will do the same at iQor.”

“iQor’s teQ21 platform represents a profound opportunity,” said Dehlin. “I believe its innovations will become the standard for the industry in the years ahead. I look forward to working with the iQor team to accelerate its deployment, stability, and use for iQor’s clients and consumers.”

Dehlin joins iQor from the Church of Jesus Christ of Latter-day Saints where he served as Chief Information Officer. He has also held leadership roles at Microsoft, Arthur Andersen and Novell. While at Microsoft, Dehlin was one of the co-creators of Microsoft Surface, a groundbreaking multi-touch surface computing platform. He also serves as Chairman for Rhomobile, a provider of enterprise smartphone application development tools, and is a member of the Kleiner Perkins Caufield & Byers CIO Strategy Exchange and the Gartner CIO Research Board.

iQor provides business process outsourcing to some of the best-known companies in the world from 31 Centers of Excellence in five countries and four continents. iQor’s nearly 14,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. It serves clients from a range of industries including financial services, telecommunications and government. Its services include customer care, customer retention and revenue recovery.