Executive Changes: Access Receivables Boosts Education Division with Two New Hires

Access Receivables, a Maryland based national collection firm, has announced the expansion of its Access Education Services Division with the hiring of two executives who have extensive experience in student collections and debt management.

Ann McGough will join the firm as a Regional Director of Business Development. Mark Goodman, formerly of Temple University, will consult for Access Receivables as Educational Services Advisor.

Ann McGough

Ann McGough has worked for a number of years with campus-based clients. Most recently, she was Vice President of Marketing for Progressive Financial Services. She has been active in COHEAO (Coalition of Higher Education Assistance Organizations). She serves on the Perkins Task Force and is Chair of the NACHA (National Automated Clearing House Association) sub-committee. Ms. McGough has served on the planning committee of the 50th anniversary of the Perkins Loan and has been a member of many state Bursar associations. In addition, she has been a presenter at many conferences on issues facing the education industry. According to Access President, Thomas Gillespie, “Ann’s high level of integrity and dedication to her clients make her a perfect fit for Access. She will play a critical role in helping to expand our educational client base”.

Mark Goodman

Mark Goodman comes to Access from Temple University where he served as the institution’s Assistant Bursar for many years. Mr. Goodman brings with him a wealth of knowledge regarding the responsibilities and issues affecting a Bursar’s department. He will be assisting Access Receivables operations team to continually refine its’ award winning ‘Nice People Collect More’ strategy as it relates to the student debt market. He will also work directly with the firm’s sales and marketing team to offer enhanced services to prospective and current clients. In addition, Mr. Goodman will advise campus-based staff in need of guidance, and will create a quarterly newsletter with updates on the campus-based industry, and updates on Access Receivables.

In commenting further on the new hires, Tom Gillespie stated that, “We spend more time on the phone with students than our competitors. It’s not just about getting the students to pay. It’s important for them to understand how their credit will impact them in the future. We offer guidance on how to correct problems and manage their credit successfully. Our management team members are certified credit counselors. With Ann McGough and Mark Goodman, we will continue to make an impact on students teaching financial literacy.”

Access Receivables is a national debt collection firm that serves colleges and universities, insurance companies, telecommunications and technology companies and Fortune 500 companies. It was established in 1999 and has led its field in many innovations. It’s ‘Nice People Collect More’ strategy recently won a “Stevie” award from the American Business Association for business innovation.

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• Reading, Writing, and the Arithmetic of Student Loan Defaults
• The Student Loan Issue