Ontario Systems, a leading receivables management technology and services provider, has announced its Director of Client Services, Ryan Childers, and Services Product Director, Greg Hensley, will lead presentations at the Technology Services Industry Association’s (TSIA) annual TSW Best Practices event this year, along with representatives from the world’s top tech services operations. This year’s conference will feature sessions led by executives from Cisco, Salesforce, EMC, Xerox, HP, and others, who will demonstrate work that has made their respective programs the most successful in the world.

“We’re very excited to discuss with other thought leaders in the technology services space how Ontario Systems products and services have evolved from traditional on-premise deployments to sophisticated cloud implementations,” Childers comments. “Our partnership with TSIA has provided us with the guidance, information, direction, and insight from the industry’s most-recognized experts, helping us build a top-of-the-line managed services offering that enables our clients to keep their own operations running smoothly, even during times of peak demand or turnover.”

“That relationship has helped us redefine the mechanics of our services organization, including financial and resource management, sales and marketing, and delivery models, which has laid the foundation for our growth,” Childers concludes. “We’re excited to share that journey with TSIA’s guests at this year’s conference.”

TSW Best Practices features service leaders from around the world who share their successes, trials, and expertise with those in attendance, learning from one another how to run better, more efficient, and more successful services businesses. Those selected to present have demonstrated exceptional leadership in the professional services space among their peers.

“We’ve watched Ontario Systems grow with TSIA into the mature products and services organization it is today,” says Bo DiMuccio, TSIA Vice President of Professional Services. “It’s been inspiring to see their business evolve, as it has been watching all of the companies we host each year at TSW Best Practices. The challenges teams like theirs have met – strategic, operational, and financial – illustrate clearly and objectively how the best services organizations in the world continue to provide new value to their customers.”

Childers and DiMuccio are scheduled to lead a featured session at this year’s conference, “Transforming a PS Business for the Cloud,” while Hensley and Childers will present “Evolution of a Service” on Ontario Systems’s managed services growth and development. TSW Best Practices will be held at Santa Clara Convention Center, May 5-7. Registration information is available at technologyservicesworld.com.

The Technology Services Industry Association (TSIA) is the world’s leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT and telecom, consumer technology, healthcare and healthcare IT, and industrial equipment and technology – www.tsia.com.

Ontario Systems LLC is a leading provider of accounts receivable and revenue cycle management solutions for the collections and healthcare industries. Offering a full portfolio of software, services, and business process expertise, Ontario Systems customers include nine of the 10 largest collections agencies, and three of the five biggest health systems in the U.S., with 55,000 representatives in more than 500 locations. To learn more about how Ontario Systems can help power up your receivables, visit OntarioSystems.com.


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