NCO Group Adding Over 300 Positions to St. Joseph, Missouri Contact Center

NCO Group, Inc., a leading provider of business process outsourcing services, announced today that it will hire approximately 300 individuals in its Customer Contact Center located in St. Joseph, Missouri. The hiring will coincide with client expansion opportunities for two Fortune 500 Clients.

NCO Group will be providing services for industry leaders in the telecommunications and financial services industry. Employment opportunities will include specific roles for Telesales, Call Center Representatives, Technical Support, and Accounts Receivables Management. There are also opportunities for Quality Representatives, Team Managers, Trainers, and other program specialist roles. Most positions are full-time and offer a complete employment benefit package. NCO will deploy industry recognized tools and support processes to train and develop associates. Associates will have opportunities to use multiple communication tools and apply and learn skills across the customer management lifecycle.

Commenting on the expansion, Jay King, Senior Vice President, NCO Group, stated, “The growth in St. Joseph is a great opportunity for our clients and our associates. The client expansion is a great testament to the quality of our employees and the reputation of our offerings. We are pleased to have the opportunity to partner with our clients, grow our solutions, and offer employees opportunities for success today and in the future.”

NCO’s St. Joseph’s management team will be working closely with television and print media to drive awareness for potential employees. Applications are being accepted for immediate openings. Interested candidates should apply on-line at http://www.ncogroup.com/careers. A job fair is scheduled at the site on Monday, February 20, from 10:00 am to 3:00 pm. The site is located at: 4315 Pickett Road, St. Joseph, MO 64503.

NCO Group, Inc. is a leading global provider of business process outsourcing services, primarily focused on customer relationship management and accounts receivable management. NCO provides services through over 100 offices throughout North America, Latin America, Asia, Europe and Australia.