RGS Financial Partners with Tech Lock on IT Managed Services

Chicago – Tech Lock, Inc. announces the addition of Texas-based RGS Financial, Inc. to its IT managed services offering platform. Tech Lock provides small to medium sized organizations in the ARM industry with IT system management and maintenance for all aspects of an IT environment, to allow companies to focus on their core business.

Tech Lock’s IT Managed Services offer clients a full IT team at the cost of one full-time employee. Unlike many managed services companies Tech Lock consultants are trained in system security offering a unique hybrid approach of systems architecture and planning combined with security implementation services. This allows the client to pay once for new system setup vs. paying for system setup and then having to pay again later for proper system hardening. More importantly, there are no surprises with the managed systems during a data security audit. In addition, Tech Lock clients can take advantage of the perceptive IT purchasing knowledge Tech Lock has to offer. While Tech Lock is not a hardware or software reseller, our knowledge of how to get clients the best pricing possible (such as through direct vendor pricing) enhances our ROI and establishes us as a trusted advisor to our clients.

“The Tech Lock IT managed services offering provided us the perfect solution to our ever increasing and complex IT infrastructure,” says Michael Ryalls, RGS Financial’s President.  “RGS is growing and as such our IT needs as well. RGS sought a partner to help manage our daily infrastructure and we needed a partner that could manage the significant technology investments we have made to increase our systems reliability and scalability through virtualization, storage, and security.  In addition we wanted someone that understood our business and could provide the expert SLA driven support we needed to ensure our growing business could meet our current and future business objectives.  Technology runs our business and without reliable systems our revenue would be adversely affected.  Since we began our partnership, we have seen quicker delivery on key IT projects, lowered IT support costs, and increased system reliability.”

“Our IT managed services offering is about more than just keeping the lights on,” says Bryan Albertson, Tech Lock’s Lead Infrastructure Consultant.  “Our differentiator is that we look at each managed services opportunity as a partnership where we are your IT department and an integral part of your organization.  In each engagement our mission is to continue to improve reliability, scalability, security and stability of a systems infrastructure and to help organizations reduce IT spend while making the proper technology decisions today that can grow with your business in the future.”

ABOUT RGS FINANCIAL, INC.
RGS was founded in 2005 by Michael Ryalls and Paul Gauerke with offices in Richardson, TX and St. Cloud, MN. RGS is a leading nationwide provider of receivables management and call center outsourcing solutions. From its primary call center in Richardson, TX, the Company offers traditional third-party collections, early stage collection services and customer retention solutions to financial institutions, retailers, finance companies and higher education institutions across the country.

Through its various business lines, RGS employs nearly 100 talented employees with advanced call center technology and leading edge business practices that focus on providing the highest levels of performance and customer service to its clients. For more information, please visit www.rgsfinancial.com or call 877-457-8500.

ABOUT TECH LOCK, INC.
Tech Lock, Inc. is focused on serving the ARM industry, including credit grantors, collection agencies, debt buyers, service organizations, healthcare providers and more. Tech Lock’s IT professionals all possess Fortune 100 and ARM industry experience. This makes Tech Lock uniquely skilled in serving the ARM industry as it relates to information technology, data security, and regulatory compliance. Tech Lock is a service disabled veteran owned small business. For more information, please visit www.techlockinc.com.