Government Collection Professionals Invited to St. Louis

Orchards, Wash. – The Government Revenue Collections Association (GRCA) invites those working in government debt collection to its 3rd Annual Conference, May 4-6, 2011 at the Hilton at the Ballpark in St. Louis, MO.

Government collectors are relentlessly pursuing excellence in their everyday processes and customer interactions.  The agenda for this year’s event, “Gateway to Excellence”, will include sessions that help you achieve the highest standards for your government and your customers.

Featured sessions include:

• Legal Issues Facing Government Collectors,
• Analytics, Account Scoring, and Segmentation,
• Skip Tracing,
• Negotiating and Overcoming Objections,
• Implementing Process Improvement,
• Court and Tax Collection,
• Focus Groups,
• And more

Participants from 23 states came together for the 2010 conference in San Diego, sharing their ideas and experiences during two days of classes and networking.  One attendee remarked, “The speakers were extremely informative and helpful in the information that was presented. I really liked the fact that I had a choice in which track I wanted to attend, the variety was vast and helpful in tailoring the conference to my specific needs. Thank you very much for the opportunity to attend such a wonderful and informative conference.”

Conference details including attendee registration, hotel information, agenda, and vendor materials will be forthcoming on the GRCA website www.govcollect.org.

The Government Revenue Collection Association is committed to providing you the best professional experience you can receive while educating you about collecting your own government debt. We look forward to seeing you there.

For more information about GRCA or the Annual Conference, please visit www.govcollect.org, call 1-877-724-4722 or E-mail info@govcollect.org.

About Government Revenue Collection Association
Founded in October 2008, Government Revenue Collection Association is a non-profit association dedicated to promoting the advancement of government collections.  Founded by collection industry leaders, the Association serves as a resource for the latest industry information, technology innovation and compliance programs to help government entities improve and enhance revenue recovery initiatives in today’s collection environment.  For more information, visit www.govcollect.org.