Municipal Services Bureau Expands Collection Operations in Hawaii

Municipal Services Bureau (MSB) announced Thursday that it has expanded its staff in Hawaii for a client, the Hawaii State Judiciary. MSB has provided outsourced collection services on its delinquent accounts since 2005.

“MSB is committed to job creation in the local economies of our clients,” said Bruce Cummings, Chief Executive Officer of MSB. MSB has hired several new employees to enhance its local office. “It is important that we support our clients, not only by providing outstanding collection recovery, but in every way possible including being fully involved in their economy,” he added.

“We are helping the State of Hawaii twofold. We are creating new jobs in the State, and we are offering truly local service and care to its defendants. When servicing our clients, it is important that our agents understand the geography and local government when speaking to defendants. Hiring local staff was a win-win,” Cummings added. MSB collects delinquent court fines and fees nationwide.

Founded in 1991, Municipal Services Bureau offers outsourced collections, payment processing and call center services to governmental entities nationwide. Headquartered in Austin, Texas, MSB empowers talented employees with advanced technology, data management tools and leading edge business practices to exceed the expectations of its clients. MSB currently works with more than 550 clients in 37 states and is licensed to collect throughout the United States.