NCO Group Ranked 24 Amongst the Top 100 Global Outsourcing Companies by IAOP

HORSHAM, Pa. — NCO Group, Inc. ("NCO"), a leader in the industry, providing best-in-class business process outsourcing solutions, is proud to announce its ranking of 24 out of 100 in The 2010 Global Outsourcing 100®.  NCO was also included in several sub-list rankings and was recognized by The World’s Best Outsourcing Advisors.

Commenting on the achievement, Michael J. Barrist, Chairman and Chief Executive Officer of NCO, said, "NCO is thrilled to be recognized by The Global Outsourcing 100 and The World’s Best Outsourcing Advisors.  This recognition serves as validation of NCO’s high standards and excellence in the outsourcing industry."

International Association of Outsourcing Professionals® (IAOP®) Chairman Michael Corbett said, "Being named to The Global Outsourcing 100® and The World’s Best Outsourcing Advisors is a great recognition, particularly given the strong competition, and these companies should be proud of achieving excellence in outsourcing."

The Global Outsourcing 100 and The World’s Best Outsourcing Advisors recognizes the world’s best outsourcing service providers and advisors.  This is the second year in a row that NCO has been selected. Each year, IAOP and FORTUNE® magazine release their rankings of the Global Outsourcing 100, which include prominent companies from all corners of the business arena that provide a full spectrum of outsourcing services.  NCO’s 2010 sub-list honors are as follows:

• Best 10 Privately Owned Companies by Revenue
• Best 10 Companies by Industry Focus Pharmaceutical
• Best 20 Leaders by Industry Focus- Financial Services (Banking, Markets)
• Best 20 Leaders by Industry Focus- Telecommunications
• Best 20 Leaders by Industry Focus – Health Care
• Best 20 Leaders by Service Provided – Customer Relationship Mgt. Services
• Best 20 Leaders by Region Served UK
• Best 20 Leaders by Region Served Canada
• Top 20 List "Climbers"

These rankings are determined through a rigorous application process based on the critical factors for long-term outsourcing success, and evaluated by an independent judging panel organized by IAOP®.

About NCO
NCO Group, Inc. is a leading global provider of business process outsourcing services, primarily focused on accounts receivable management and customer relationship management. NCO provides services through over 90 offices throughout North America, Asia, Europe and Australia.

About IAOP®
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 100,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses.

About The Global Outsourcing 100®
The International Association of Outsourcing Professionals® (IAOP®) is in its fifth year of compiling its annual ranking of the world’s best outsourcing service providers and advisors – The Global Outsourcing 100®. As part of The Global Outsourcing 100 ®, IAOP also introduced a new list in 2009, The World’s Best Outsourcing Advisors.

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today’s leaders, but tomorrow’s rising stars.

The World’s Best Outsourcing Advisors is geared specifically to companies that are outstanding global outsourcing advisors and consultants. In addition to being part of The Global Outsourcing 100, the new list of advisors ranks the top consultant, legal and related advisory firms globally, and is a valuable reference tool for companies needing expert advice and guidance with their outsourcing projects.

NCO is dedicated to consistently providing outstanding business process outsourcing solutions, and this recognition confirms NCO’s excellence in the industry. We leverage our highly skilled personnel, unsurpassed technology, state-of-the-art facilities, and breadth of experience to deliver services that exceed our clients’ expectations.