NCO Group Rated #1 in Outsourcer Rankings by Leading Industry Group

HORSHAM, Pa. — NCO Group, Inc. (NCO), a leading provider of best-in-class business process outsourcing (BPO) solutions, is pleased to announce that it was recently named in ContactCenterWorld.com’s 2010 Top Outsourcer Rankings list, which recognizes the world’s best outsourcing service providers and advisors. ContactCenterWorld.com named NCO as one of the top outsourcing service providers in the Customer Relationship Management (CRM) marketplace.

This is the third consecutive year NCO was included on one of ContactCenterWorld.com’s prestigious lists.  Each applicant was ranked based on data and statistics in a number of Inbound and Outbound categories. In 2010, NCO was rated as the top-ranked provider in a number of categories, including #1 outbound provider.

Commenting on the award, ContactCenterWorld.com President Raj Wadhwani said, “We congratulate NCO Group on their tremendous achievement being rated the #1 Outsourcer in one of the divisions in the 2010 Top Outsourcer Ranking Awards.  In such a competitive marketplace, to reach this spot is simply amazing and also to be ranked the fastest growing large outsourcer for outbound is a testament to their abilities to service clients around the globe. The 2010 Top Outsourcer Ranking Awards are a global award and recognition program — when a company like NCO, with 100 centers and a mission to become a global leader in this sector ranks first, we know this is an achievement they will be proud of.”

Commenting on this recognition, Steven Leckerman, Chief Operating Officer of NCO, stated, “We are extremely committed to providing world-class service for our clients around the world.  We could not be more proud of the work our associates do to make this acknowledgment possible and drive positive results for our clients.  It is an honor to receive this prestigious industry distinction.”

About ContactCenterWorld.com
ContactCenterWorld.com is a leading global support organization for the contact center industry around the world. ContactCenterWorld.com has 123,452 corporate members of which 40% are at senior executive level within contact centers globally.

About NCO
NCO Group, Inc. is a leading global provider of business process outsourcing solutions focused on customer relationship management and accounts receivable management services across the entire customer lifecycle.  NCO provides services through over 100 offices throughout North America, Asia, Europe and Australia.