Leeds-based Lowell Group, widely recognised as the UK’s leading debt purchaser, has appointed Steven Peacock to the new position of Head of Quality within the business.
The new role has been created as part of Lowell’s ongoing commitment to quality control. Reporting to Lowell’s Finance Director, Philip Screeton, Steven will be responsible for continued development of Lowell’s sophisticated processes, controls and reporting mechanisms. He will work particularly closely with system development teams to ensure appropriate controls are established before any new processes go live.
Steven has spent 16 years working in a variety of audit, risk and compliance roles for major retail banks and in practice. He has joined Lowell from Northern Rock where he was Head of Compliance Monitoring. Prior to that, he spent several years with HBOS/Lloyds Banking Group, latterly as Head of Audit for Retail Integration where he was responsible for the audit oversight of the merging of the two retail banking arms of HBOS and Lloyds TSB.
Commenting on his appointment, Lowell’s Finance Director Philip Screeton said: “Steven is a highly regarded professional with an excellent track record in operational process control and risk management. He is a welcome addition to our risk management team.”
About Lowell
Formed in 2004 Lowell Group is a specialist debt purchasing company. Lowell Group buys consumer debts from a range of organisations and then manages the recovery of those debts, working closely with each customer to agree a suitable and affordable repayment solution.
In April 2008 Lowell Group was acquired by Exponent Private Equity and existing management for an undisclosed value. Today the business employs more than 400 people at its state-of-the art HQ and customer contact centre in Leeds. www.lowellgroup.co.uk