Collection Agencies Maintain Growth Posture in Tough Economy

Published on:
18 August 2010 at 03:14 a.m. ET

http://www.insidearm.com/news/00038938-collection-agencies-maintain-growth-postu/

Debt collection agencies and other accounts receivable management companies reported a hiring posture in the second quarter of 2010, according to the results of insideARM.com’s Credit & Debt Collection Industry Confidence Survey for Summer 2010, sponsored by LiveVox.

Nearly 39 percent of collection agencies surveyed reported adding jobs in the second quarter, with 38 percent maintaining current levels of employment. When asked how they expected their headcount to look in six months, 47 percent of collection agency respondents expected their staffs to be larger, with only 13 percent expecting a smaller staff size.

Debt buyers were even more optimistic, with 56 percent expecting hiring within six months and only eight percent anticipating layoffs.

For the full results of the survey broken out by ARM company type, please visit http://www.insidearm.com/go/confidence-survey/summer-2010/.