Advocate Health Care selects Ontario Systems to Drive Centralized Business Office Efficiency

Ontario Systems, a leading receivables management technology and services provider, announced today that Advocate Health Care has selected Ontario Systems’s Artiva Healthcare solution to implement in its shared revenue cycle center to support revenue cycle operations in the Chicago area. Advocate is the largest healthcare provider in Illinois, with more than 32,000 employees, and 6,000 affiliated physicians. Advocate operates more than 250 sites of care, including 10 acute care hospitals and the state’s largest integrated children’s network along with one of the area’s largest home health care companies and one of the region’s largest medical groups.

“We selected Artiva Healthcare based on its reputation as a proven healthcare receivables platform,” says Rick Lyman, Advocate Health Care’s vice president, revenue cycle. “In particular, we were drawn to its workflow automation capabilities, along with Ontario Systems’s experience driving hospital best practices over the last 30 years. We see Artiva Healthcare helping to improve our revenue cycle performance and to ensure Advocate is the safest and best place for patients to heal, physicians to practice, and associates to work.”

Advocate was recognized by Truven Health Analytics in the publisher’s Top 100 Hospitals list this year, and plans to use its new technology to ensure top-notch patient service, along with efficient and effective claim follow up and reimbursement. The not-for-profit organization will attempt to unite a number of business offices across their healthcare system in the coming months, using Artiva Healthcare to implement patient self-service capabilities, contact management, and new receivables strategies throughout the revenue cycle operation.

“We’re incredibly fortunate to partner with another of the country’s leading healthcare providers, in response to daily realities across the industry that demand enhanced efficiency, and deeper centralization,” says Ontario Systems CEO Ron Fauquher. “Advocate’s commitment to safety and excellent care for its patients and their families is one we’re privileged and proud to help support. All of our healthcare clients exemplify the same standard, and we welcome the chance to work with them to continue living up to that mission.”

About Advocate Health Care
Advocate Health Care, named among the nation’s Top 5 largest health systems based on quality by Truven Health Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health care companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with
the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $614 million in charitable care and services to communities across Chicagoland and Central Illinois in 2012.

About Ontario Systems
Ontario Systems LLC is a leading provider of accounts receivable and strategic receivables management solutions for the collections and healthcare industries. Offering a full portfolio of software, services, and business process expertise, Ontario Systems customers include nine of the 10 largest collections agencies, and three of the five biggest health systems in the U.S., with 55,000 representatives in more than 500 locations.

To learn more about how Ontario Systems can help power up your receivables, visit OntarioSystems.com, or email info@ontariosystems.com.