Toronto, ON – The Ontario Society of Collection Agencies (“OSCA”) is pleased to announce our initiative to extend our association on a national scale. Effective January 1, 2016, our association will change its name to the Canadian Society of Collection Agencies (“CSCA”) to better align the association with our future strategy.

Since 1964, OSCA has served as a non-profit trade organization representing the voice of the collection industry on behalf of credit and collection companies in Ontario. The newly branded CSCA already represents over 60 accounts receivable management firms employing over 4800 licensed collectors in Ontario alone. The CSCA will continue to act as the voice of the collections industry in Canada.

Becoming a member and participating in the organization will become the new standard for accreditation for many organizations that deal with debt recovery firms. Leveraging our 52 year history, the main objectives of the association are to:

  • Improve practices and efficiencies in the industry,
  • Add integrity, structure and dignity to each of our members’ business activities while protecting consumers, and
  • Present a united approach to those bodies that regulate our members’ activities.

As CSCA members are governed by both Federal and Provincial regulations regarding debt collection, privacy, and telecommunications, our members will experience increased benefits through the association’s expansion to a national scale, particularly as it relates to provincial regulations outside of Ontario.

The OSCA board members, who have transitioned to the CSCA board, already have strong relationships with all provincial and territorial regulators and will leverage these relationships to understand, shape, and communicate any future, actual and potential changes to the rules and regulations governing our industry.

In alignment with the adoption of a new name, CSCA will launch a new website which will be found at www.thecsca.com. OSCA’s existing website (www.oscagencies.com) will still be accessible.

If you are not yet a member, we have instituted a Member Incentive Program (MIP). The MIP offers the ideal opportunity to share the many benefits of Membership with non-member companies. All new members in 2016 will receive a $200 credit toward the cost of our 2016 Annual General meeting. We are excited to embark on this new chapter in OSCA’s history, and we look forward to working with all of our members on a national scale.


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