Teffia Inc. Receives WBE Certification

PHOENIX, Ariz. -- Teffia Inc. is proud to announce our national certification as a Women’s Business Enterprise (WBE) by the Women’s Business Enterprise National Council. Teffia is a Woman-Owned Small Business (WOSB), Economically Disadvantaged Woman-Owned Small Business (EDWOSB) and HUBZone certified company operating out of Phoenix Arizona.

“We are extremely proud to be a part of the WBENC organization. The WBE designation creates opportunities for small diversity businesses to play a major role in global organizations who understand the innovative and measurable benefits from a more diverse supply chain.” stated Anna Donnelly, President of Teffia Inc. “We also recognize the continuous commitment to supplier diversity that is involved by organizations and government agencies today, and we are excited to be able to support those needs. As one of only a few qualified Call Center and Business Process Outsourcing (BPO) companies in the US, we are anticipating significant growth this year through our WBE and HUBZone certifications.”

WBENC’s national standard of certification implemented by the Women’s Business Enterprise Council is a meticulous process including an in-depth review of the business and site inspection.  By including women-owned businesses among their suppliers, corporations and government agencies demonstrate their commitment to fostering diversity and the continued development of their supplier diversity programs. 

About Teffia Inc. – Teffia provides the additional, tangible benefit of working with some of the most brand sensitive world-class companies in the US including US Department of Education’s Student Loans collections and servicing. Our partnership connections include Government, Financial Services, Telecommunications, Utility and Retail industries. Our Operations teams are proactive and provide actionable insights into your business to provide the highest level of exceptional customer service to your customers.  Our comprehensive suite of solutions includes;

Customer Care and BPO

• General and Complex Customer service
• Customer Information Services (CIS)
• Customer inquiries
• Reservations and travel bookings
• Billing information
• Loyalty programs
• Social media management
• Customer Satisfaction Surveys
• Fraud management
• Back office work
• Help Desk and Technical support including; Internet access, service configurations, hardware/software and connectivity support

Receivables Management

• First Party collections
• Third Party collections
• US Department of Education Student Loans collections and servicing
• Early Out / Pre-Collect programs
• Skip & Collect programs
• Skip tracing
• Legal services

About WBENC

Founded in 1997, WBENC is the nation’s leader in women’s business development and the primary third-party certifier of businesses owned and operated by women with more than 13,000 certified Women’s Business Enterprises, 14 national Regional Partner Organizations, and over 300 Corporate Members. For more information, visit www.wbenc.org. 
Our principal owner and President, Anna Donnelly holds 15+ years’ industry experience and is committed to providing enhanced customer care performance.  Teffia has the technology and capacity to handle any project size we are located in Phoenix at:  455 N. 3rd Street, Suite 261, Phoenix, AZ 85004. 

Contact Us 

For additional information, we encourage you to visit the website at: www.teffia.com to learn more about how we can help you enhance your operations through our full suite of services. 

Anna Donnelly – President
anna.donnelly@teffia.com
(866) 241-4988 or Cell: (480) 239-6151 

John Stock – Vice President of Sales
john.stock@teffia.com
(866) 241-4988 or Cell: (251) 751-5130