Finvi Adds Payment Processing to Katabat Debt Collection Platform

BURLINGTON, Mass. – Finvi, a leading provider of enterprise workflow automation software built to accelerate revenue recovery and simplify the payments process, recently launched a new integration between its payments platform and Katabat workflow software. With the addition of the embedded Finvi Payments solution, Katabat is now an all-in-one workflow and payments platform designed to increase collections rates and streamline operations through a combination of powerful digital engagement and payment processing tools.

This new integration offers Katabat users built-in compliance rules and modern, digital communication capabilities, such as text messages and emails, combined with convenient, familiar payment options (e.g., debit, credit, and ACH) to help meet the demands of today’s mobile, fast-paced world.

As the popularity of digital payments has increased over the years—with transaction volume expected to reach $1,765B in 2022 and an estimated $3,528B by 2027, according to Statist—not having a self-service online payment option can cause friction and impede collection efforts.

The new payments option not only allows agents to take payments over the phone via credit, debit or ACH directly within the Katabat portal, but also provides these same options for clients through a self-service portal, giving them the 24/7 access they have come to expect. 

“Today’s consumer demands convenience and flexibility—as a true partner to our clients, we want to help them offer that convenience in the easiest possible way,” said Tim O’Brien, Finvi’s CEO. “This new all-in-one solution does that by giving our clients everything they need in one implementation—omnichannel communications and modern payment options. The days of promissory notes and paper checks are gone.”

With text messaging quickly gaining popularity as one of today’s primary forms of communication, the addition of secure payment options to Katabat’s already robust digital and omnichannel communication platform was the next logical step in the product’s innovation. 

“Having the ability to reach consumers via their channel of choice, including text or email, is key for our clients,” explained O’Brien. “Our number one priority is to provide the advanced technology our clients need to drive revenue recovery success. With that in mind, we couldn't be more excited to offer this functionality to our Katabat clients.”

Interested in learning more about this integration? Sign up for a live webinar on Monday, September 26, 2022.

About Finvi 

Formerly Ontario Systems, Finvi is a premier provider of enterprise technologies that streamline and accelerate revenue recovery for clients across healthcare, government, accounts receivable management, and financial institutions. Through process automation and modern, compliance-minded communication and payment tools, Finvi allows its client partners to generate more revenue at reduced cost and fulfill their stated business outcomes by effectively engaging those who pay. 

With offices in the states of Massachusetts, Indiana, New Mexico, Delaware, and Washington as well as employees across the country, Finvi continues to build upon 40 years of success using a distinctly human-centric approach to innovation and service. A recognized brand in the revenue cycle management (RCM) market, Finvi helps 600+ hospital networks—including 5 of the 15 largest systems in the U.S.—optimize cash collections and provide a single, satisfying patient financial experience. Finvi also serves 8 of the 10 largest ARM agencies in the United States as well as a number of financial institutions across the globe. Additionally, Finvi’s workflow platforms power governmental agencies and court systems across the country at the federal, state, and municipal levels.