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A Friendly Reminder of the Importance of Robust Consumer Complaint Handling Processes

4 April 2024

Image of a blackboard with a 3 item checklist that includes Plan, Prepare, Perform [Image by creator Yury Zap from AdobeStock]

How to Achieve Regulatory Exam Readiness

20 March 2024

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NY Governor Announces Plans to Regulate “Buy Now, Pay Later” Industry

15 January 2024

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Avoid CFPB Fines/FCRA Violations with Proven Strategy

8 January 2024

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Early Notice of Judgment Renewal Not Allowed, Says 9th Cir.

3 January 2024

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CFPB Bites of the Month - October 2023 - Bewitching the CFPB

31 October 2023

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NYC Proposes Amendments to Debt Collection Rules; Comments Due by Nov 29th

19 October 2023

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Nevada Expands Collection Agency Licensing Requirements

5 July 2023

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14 Calls in 22 Days is Reasonable, Says Court

29 June 2023

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CFPB Announces Consent Order with Third-Party Collector of Medical Debt

14 June 2023

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Legal Advisory Board Members Discuss Current Litigation Trends, State Issues, and Standing

8 June 2023

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Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

22 May 2023

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Sending Docs After the Validation Period Expires? One Court Says, No

19 April 2023

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Double Reporting Leads to Denial of Summary Judgment in Illinois FCRA Case

27 March 2023

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Visa’s New Merchant Category Code and What it Means for Your Company

21 March 2023

A spiral pad with the word "UPDATE" and a hand-drawn bar that is half filled and the word "loading" underneath [Image by creator Marco2811 from AdobeStock]

Looking Back on 2022: A Dynamic Year for the ARM Industry

19 December 2022

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Breaking Down the CFPB's Opinion on Convenience Fees [Sponsored]

8 December 2022

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What Creditors and Medical Services Providers Need to Know About D.C.’s Amended Debt Collection Law

17 November 2022

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Technology is Key to Compliance & Self-Service: An Interview with Finvi

15 November 2022

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Defeating Credit Repair Organizations - Recent Win in FL Case Highlights Successful Strategies

3 November 2022