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Since mortgages are the most secured of any loan type (a lender can foreclose on a house if the loan defaults), collection agencies generally don’t get much mortgage collection work. But there is one large exception: deficiency balances. If a lender approves the sale of a house for less than what is owed by the borrower, the difference is a deficiency balance. In the ongoing morass of the housing market, short sales are commonplace. Lenders will typically forgive deficiency balances. If they do not, that amount enters the ARM process and can find its way to debt collectors.

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Mortgage Delinquency Rate Continues to Drop; Non-Prime Borrowers Represent Bigger Share of New Loans

8 May 2014

Best Places to Work in Collections 2014 Now Open for Registration

1 May 2014

Consumer Delinquencies Fall in Most Debt Categories in Fourth Quarter

9 April 2014

Growth in Consumer Credit in 2013 After Years of Decline

31 March 2014

Mortgage Lender Self-Reports Violation to CFPB; Small Penalty Follows

26 February 2014

CFPB Takes Action Against Mortgage Kickbacks

17 January 2014

State Proposal Targets Mortgage Deficiency Debt Collection

31 December 2013

Asset Classes Attracting the Most Consumer Complaints

5 December 2013

CFPB Finalizes "Know Before You Owe" Mortgage Forms

20 November 2013

Appeals Court Places Debt Collection Liabilities Under FDCPA on Creditor

14 November 2013

The Debt Pipeline: Young Adults Shed Debt During Recession

5 November 2013

CFPB Provides Guidance on Mortgage Servicing Rules Under FDCPA

16 October 2013

Consumer Delinquencies Rise Slightly in Q2 but Remain Near Historical Lows

8 October 2013

Delinquent Debt Increases 17 Percent Over Past Five Years

27 September 2013

Investigation Reveals Flaws in D.C. Tax Lien Sales

11 September 2013

Credit Card Balances Increase Year-Over-Year for the First Time in 5 Years

29 August 2013

Maryland Attorney Faces 90-Day Suspension Over "Robo-Signing"

23 August 2013

CFPB Supervisory Report on Mortgage Servicing Offers Clues to Debt Collectors

22 August 2013

Credit Card Payment Patterns Can Foretell Future Delinquencies on Other Loans

31 July 2013

Improving Delinquency Rates, Rising New Credit in First Part of 2013

26 July 2013

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