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Bartmann Ethical Debt Collection Practices Act: Amusement and Concern

22 February 2012

Can the CFPB Make Debt Collectors Reveal their Privileged Documents?

21 February 2012

Opinion: How the CFPB Should Handle Collection Agencies

21 February 2012

RFPs: Got Your Head in the Cloud?

17 February 2012

ACA's Pat Morris Takes on USA Today. Who Won?

17 February 2012

Collecting from Military Service Members Requires Unique Sensitivity

15 February 2012

PODCAST: Is it Illegal to Record Collection Calls?

14 February 2012

Consumer Financial Literacy: Too Important to Ignore

14 February 2012

Access to Old Collection Documents Becoming Increasingly Important in ARM

13 February 2012

Debt Collectors are Discussed in Every Corner of the Internet

13 February 2012

Debt Buying Professionals See Improvement and Significant Challenges Ahead

13 February 2012

Recognize a Peer

10 February 2012

DBA International: Nice to Have You in our Corner

10 February 2012

ARM Marketing: Content is King

9 February 2012

What You Can Do, Right Now, to Help the Collections Industry

9 February 2012

ARM Marketing Requires Content Strategy More Than Ever Thanks To Google Plus Your World

9 February 2012

What Motivates Call Center Professionals? Not What Management Thinks

8 February 2012

insideARM.com on Forbes: Mike Bevel on Dickens and Debt

7 February 2012

Foster an Environment for Positive Attitudes

3 February 2012

Collection Agency Consolidation a Possible Trend in 2012

2 February 2012