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insideARM Weekly Recap – Week of October 28th, 2024

The world of debt collection is never at a loss for updates, but separating the important stuff from the background noise isn't always easy. At insideARM, our goal is to help you answer those questions. Every Monday, we bring you a recap of the need-to-know highlights to help you stay informed.

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How do you handle the Mental Load of compliance?  

Compliance professionals play a vital role in safeguarding their organizations, but the demands of the job can take a heavy mental toll. Balancing internal expectations, ever-evolving client needs, constant regulatory changes, and managing consumer litigation can lead to stress, frustration, and burnout. Join us on December 4 at 2PM ET for RA Compliance Corner: Managing the Mental Strain of Compliance where we’ll cover actionable insights to help you stay resilient in a demanding role. Register Now.   

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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Eric Hammond Joins Harvest Strategy Group Leadership Team

Englewood, Colo. -- Harvest is excited to welcome Eric Hammond to the team in the role of Chief Technology Officer. Hammond brings a diverse background of experience in designing and implementing technology-based solutions to improve operational efficiencies in growth environments. Hammond was formerly a VP and Division Manager at Leidos and prior to that was a senior program manager and systems engineering manager at Raytheon and Lockheed Martin.

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NYDFS cybersecurity regulations to take effect on November 1

Several amendments from NYDFS’s cybersecurity regulations on financial services will go into effect on November 1. As previously covered by InfoBytes, in June 2023, NYDFS published an updated amendment to 23 NYCRR 500 imposing cybersecurity regulations. These new rules mandate multi-factor authentication for all individuals accessing information systems, including remote access to third-party applications and privileged accounts, unless the entity qualifies for a limited exemption. Additionally, annual cybersecurity training must now cover social engineering tactics, such as phishing and AI-enhanced techniques like deepfakes.

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CFPB bans private dispute resolution platform Ejudicate from arbitrating consumer financial product disputes

The CFPB has banned private dispute resolution platform Ejudicate from arbitrating disputes about consumer financial products, saying that the company had misled student borrowers about the company’s neutrality and initiated sham arbitration proceedings.

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State Donates $10,000 for Hurricane Recovery Efforts

MADISON, Wis. -- As hurricane recovery efforts continue throughout the Southeast, State is supporting those providing direct assistance. The company has donated $10,000 to organizations assisting those in North Carolina and Florida, as well as a fund providing cash assistance to those impacted who work in the receivables management/revenue cycle industry. Many of their team members also have made contributions.

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CFPB Bites of the Month - September 2024 - Wake Me Up When September Ends, CFPB

In this month's article, we share some of our top "bites" for the prior and current month covered during the September 2024 webinar.

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RA Compliance Corner: Managing the Mental Strain of Compliance

4 December 2024 at 02:00 p.m.

Compliance professionals play a vital role in safeguarding their organizations, but the demands of the job can take a heavy mental toll. Balancing internal expectations, ever-evolving client needs, constant regulatory changes, and managing consumer litigation can lead to stress, frustration, and burnout. 

Event Details »