CFPB Reports on Student Borrowers’ Experiences During Return to Loan Repayment

As federal student loan repayments resume after a three-year pause due to the COVID-19 pandemic, the Consumer Financial Protection Bureau (CFPB) published an Issue Spotlight on student borrowers’ experiences, using consumer complaints to identify emerging problems.

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Saket Sahoo Appointed Chief Operating Officer of Cascade Receivables Management, LLC

PETALUMA, Calif. -- The Cascade365 Family of Companies is excited to announce that Saket Sahoo has been appointed Chief Operating Officer (“COO”) of Cascade Receivables Management, LLC (“CRM”). As COO, Mr. Sahoo will oversee CRM’s operations and information technology teams while leading mission-critical initiatives for CRM and its affiliate companies, such as diversifying and growing revenue, implementing key technologies and efficiencies, and cultivating CRM’s workforce offshore.

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ConServe Cares Program: Supporting Our First Responders

ROCHESTER, N.Y. -- Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its January ConServe Cares proceeds to the Perinton Ambulance. The ConServe team supports and funds the efforts of numerous local non-profit agencies that strive to make a difference. As a result of the employees’ compassion and generosity; countless lives have been touched and enriched in our community.

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First Party vs. Third Party Collections: Contractual Language Matters

The line between first-party and third-party collections can be fuzzy, and consumer attorneys regularly claim first-party collections are subject to the Fair Debt Collection Practices Act (FDCPA). Recently, a court in the Northern District of Illinois found in favor of a first-party debt collector and provided some clarity around how to draw the distinction.

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Vertican Technologies Unveils Rebranded Website, Marking a New Era in its Corporate Identity

FAIRFIELD, N.J. – Vertican Technologies, a global leader in the legal collections software industry, proudly announces the launch of its rebranded company website. This milestone tops off their recent corporate identity rebranding which introduced new product logos, streamlining their look, and creating a cohesive visual brand across all their platforms.

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CFPB Recaps 2023 Enforcement Activity and Highlights Plans to Expand Enforcement Capacity in 2024

In a blog post published January 29, 2024 titled “The CFPB’s enforcement work in 2023 and what lies ahead,” the CFPB discussed its 2023 enforcement activity and highlighted its plans to expand its enforcement capacity in 2024.

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EXPERIAN TECH SHOWCASE: Experian® Optimize and PowerCurve® Customer Management

29 February 2024 at 01:00 p.m.

Debt collection has become a frontline profit driver for organizations. To maximize performance, you need to know your customers better, segment and target your approach more effectively, and automate as much as possible.

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